dhl customer service live chat

You can contact DHL 24hours 7days 0901 545 5320 Customer Calls connection service is charged at £6, max duration 180 mins, plus phone company's access charge. DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. Luckily, there is still a way to get a real human being to help you with your DHL customer service problem, and that's by calling them on the phone. We use cookies on our website. Hennie Heymans, CEO of DHL Express sub-Saharan Africa, said customers benefit from quicker response times and by interacting with the company with the channels that are most convenient to them. Know any other ways to contact DHL? Career opportunities within Deutsche Post DHL Group are as diverse as our teams around the world. Our colleagues will be in touch after submitting the form. It's hard to tell if companies like DHL offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Chat with DHL EasyShop Customer Service team from Sunday - Thursday 08:00 am to 05:00 pm, or you may contact us by clicking on "Send us an Email". DHL Express Service Points. First delivery of package was not successful, want to arrange delivery of package to dr... How do I pay customs duties for AWB * ********** ? Our service tracks the best deals from the various providers in your home area. Paperwork provided by DHL to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once cleared. DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. Choose a Transportation & Distribution Solution, Choose an Intercontinental Multimodal Solution, Overseeing the Entire Supply Chain & Its Operation, Origin Freight Consolidation & Destination Freight Management Services, Specialised Transportation for the Wine & Spirits Industry, European Food, Fruit, Vegetables & Wholesale Logistics, Optimum Conditions for Transportation & Compliance of Perishable Goods, Premium & Customised Temperature Controlled Freight, About DHL International Supply Chain (ISC), Choose a Customs, Security or Insurance Solution, Consult on, Risk Assess & Enhance Your Customs Activities, About air or ocean freight cargo insurance, About road or rail freight cargo insurance, Choose a Carbon Emission Reporting Solution, Transport & Logistics Environmental Footprint Report, Graphical Modeling of Your Entire Supply Chain, Choose a Solution to Optimise Your Environmental Footprint, Carbon-Efficient European Full (FTL) & Part (PTL) Truck Loads, Network Optimization to Reduce Greenhouse Gas Emissions, Choose a Visibility & Risk Management Solution, Choose a Warehousing & Fulfilment Solution, Shared or Dedicated Warehousing & Goods Distribution, Custom Design, Construction & Management of Logistics Facilities, Order Creation, Warehousing & Shipping to Consumers, Services to Pack, Prepare & Customise Products, Pre-sales and Pre-market Customisation and Product Assembly, Logistical Services for Inside the Manufacturing Plant, Management of Domestic Transportation & Brokerage, Management & Execution of Inbound Transport, Management & Execution of Outbound Distribution, Strategic Guidance on Optimising Supply Chain Design & Performance, Pre and Post-sales Customer Service Support, Choose an Integrated Contract Logistics Solution, Controlling Material Inflow to Optimise Manufacturing & Inventory, Moving & Managing Aftermarket Parts & Materials, Managing the Maintenance, Repair & Operations Supply Chain, Logistical Services for Passenger-based Businesses, Delivering Healthcare Products Direct to Customers, Managing the Logistics Essential to Successful Clinical Trials, Choose an Integrated Freight Logistics Solution, Greener Transport by Innovative Technology & Alternative Fuels, Innovative Green Warehousing Technologies, Increasing the Environmental Sustainability of Your Operations, Contact our UK Mail Customer Service Experts, Parcel, Document & International Mail Shipping, Buyers Consolidation & Purchase Order (PO) Management, Machine Learning Can Help Build a World That Always Works, Uniting the Physical and Digital Worlds Through IoT, How to Navigate the Technology Maze in Logistics, DHL Innovation Centers Bring People and Ideas Together, UK Supply Chain Professional Leader Degree Apprenticeship. GetHuman always knows the way to live chat with a company like DHL when it's available. Why i... Package not delivered**Waybill*. No need to call us. Send your compliment or complaint straight to the DHL Express management. ************Robert Hollander***********. CONTACT. Not surprisingly, the benefits of this are numerous. If you need assistance prior to shipping, do not hesitate to contact our customer service team on live chat. DHL Parcel DHL Parcel tracking numbers usually look like this: Starts with 3S Examples: 3SBCC000123456; Or starts withJVGL or JJD Examples: JVGL9999999999; Track UK shipment (14 digits e.g. Want to know what is happening. Delivery is missing. Customer service. Reach new customers and retain the existing ones with Discover DHL's innovative techniques for providing outstanding customer service. What Is a Tracking Number & Where Can I Find It? Customer Service DHL Same Day Customer Service is there for you 24 hours a day, 7 days a week, 365 days a year—always available to help you meet any shipping challenge. Our colleagues from DHL Freight will be in touch after submitting the form. GetHuman and DHL have no relationship whatsoever. Please contact our financial department for questions about your invoice through our contact form (select ‘my invoice’) or call us on +31 (0)88 - 1004 200. Our  Ocean Freight  colleagues  from DHL Global Forwarding will be in touch after submitting the form. DHL provides one of the world’s top delivery services with the best customer service. Our Rail  Freight  colleagues from DHL Freight will be in touch after submitting the form. Find that information above. en de. Monday to Friday: 08:00 am – 06:00 pm. If I do not have my tracking number, is it still possible to track my shipment? YOUR DIRECT CONNECTION TO DHL EXPRESS. GetHuman can then route you to the best phone or web information for your specific problem. DHL Express tracking numbers usually look like this: DHL Parcel tracking numbers usually look like this: DHL eCommerce tracking numbers usually look like this: DHL Global Forwarding tracking numbers usually look like this: DHL Freight tracking numbers usually look like this: Have you tracking number handy, in order to find out the appropriate DHL contact. They asked me to call them at DHL. Our colleagues from DHL Express will be in touch after submitting the form. 3710615); Track UK return shipment (9 digits, always starts with '9' e.g. BE A SERVICE PARTNER. 41505910017980); Track driver calling card (7 digits e.g. If you are unsure, please return to our Contact Center and select again. 20 Nov 2019 Save ... telephony, live chat and social media. Become a service … Questions about your invoice. My package has been in Ohio since September **th. While DHL does not offer live chat, they do have a phone number. Track your DHL Global Forwarding shipment, Contact our DHL Express Customer Service Experts, Contact our DHL Parcel and DHL eCommerce Customer Service Experts, Contact our DHL Parcel and DHL eCommerce Customer Service Experts, Contact our DHL Global Forwarding Customer Service Experts, Contact our DHL Freight Customer Service Experts, Contact our DHL Supply Chain Customer Service Experts, Contact our Deutsche Post International Customer Service Experts. Logistics en de. You can help. Starts with 000, JJD01, JJD00, JVGL or similar, Typically starts with GM, LX, RX or up to five characters, The ID length might vary from 10 to 39 characters, Starts with 1 number, followed by 2 letters and 4 to 6 numbers, Starts with 3-digit carrier code, followed by dash (-) , followed by the 8-digit masterbill number, Order Code: Starts with 2 to 3 letters, followed by dash (-) 2 or 3 letters, dash (-) and 7 numbers, Starts with 4 numbers, followed by dash (-) and 5 numbers, Numerical only with the length 9, 10 or 14. Saturday: 8.00 am – 2.00 pm. Our colleagues from DHL Global Forwarding will be in touch after submitting the form. You want to join the most international company in the world? Please keep sharing what you know about contacting DHL with GetHuman and keep sharing with others so we can together make customer service less frustrating. Cookies are used to improve the functionality and use of our internet site, as well as for analytic and advertising purposes. DHL mette a disposizione dei propri Clienti Abbonati (titolari di P.IVA), dei destinatari delle spedizioni e di coloro i quali fossero intenzionati a comprare i servizi DHL il numero di telefono 199.199.345 (valido solo per chiamate dall’Italia, al costo massimo di 14,49 centesimi di euro al minuto per chiamate da rete fissa e 48,8 centesimi di euro al minuto per chiamate da rete mobile, con uno scatto alla risposta 15,75 … Get Technical Support. November 19, 2019: DHL Express has launched a unique multi-channel tool (MCT) that allows customers to interact with DHL Express via live chat and specialised email services. CALL DHL(1 800-CALL DHL) Our Social Customer Care Team is here to help you. Our colleagues from Deutsche Post International will be in touch after submitting the form. Or call our DHL Global Forwarding offices in the United Kingdom on: Aberdeen: +44 (0)1224 255871 (Air and Ocean) Belfast: +44 (0)2894 453350  (Air, Ocean & Sales) Birmingham: +44 (0)121 7676000 (Air & Ocean) Bristol: +44 (0)117 9163200 (Air, Ocean & Sales) East Midlands:  +44 (0)1332 855820 (Air ) Felixstowe: +44 (0)1394 614889 (Ocean) Glasgow: +44 (0)141 303 4800 (Air & Ocean) Leeds: +44 (0)1132 012680  (Air & Ocean) Liverpool: +44 (0)151 2421900 (Ocean) London:  +44 (0)208 754 5000 (Air, Ocean & Sales)  Luton: +44 (0)1582 474830 (Air, Ocean & Sales) Manchester: +44 (0)161 8683330 (Air, Ocean  & Sales). Delivery at home. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. In the last 18 months, 15,234 customers have searched for DHL live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. SHIPPING HIGH VOLUMES OF MAIL - UP TO 2 KG? Our colleagues from DHL Express will be in touch after submitting the form. Our colleagues from DHL Global Fowarding will be in touch after submitting the form. Straight to the top. CONTACT. The DHL Tracking page can provide up-to-date information on your shipment location. First and foremost, Live Chat gives your digital business a human voice. … Our Air Freight colleagues  from  DHL Global Forwarding  will be in touch after submitting the form. With over 550,000 employees in over 220 countries and territories, we connect people, improving their lives. Our colleagues from DHL Parcel UK will be in touch after submitting the form, Including Multiple Origins & Destinations. While DHL does not offer live chat, they do have a phone number. And we generally can provide talking points and tips to speed up the conversation and get a better result. One of our expert agents will respond to your inquiry promptly! Monday – Friday: 8.00 am – 9.00 pm. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below. In total, there are 3 ways to get in touch with them. Sunday: Closed. Customer service. We've provided the best phone number, along with our best information that we've sourced from other DHL customers and our free tool that helps you skip the waiting on hold part. DHL Live Chat Is Open For The Following Hours. Press contact. Which Kind of Shipment Were You Trying to Track? By continuing to use this site without changing your settings you consent to our use of cookies. If you have any general enquiries, or would like more information about DHL, we're there for you. The best phone number for DHL is their 800-225-5345 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Our  Rail Freight  colleagues from DHL Freight will be in touch after submitting the form. Send us your questions on Twitter: @DHLUSHelp. Express service level (next possible business day using the DHL's global Express Network): Standard service level - for business customers: Standard service level - for private customers: BUSINESS CUSTOMERS SHIPPING CARGO / FREIGHT - MORE THAN 31.5 KG? These are located in stores such as supermarkets and gas stations and have long opening hours. For any inquiry regarding Time Definite delivery, our Customer Service is available Monday to Friday from 8:00 AM to 8:30 PM and Saturday from 8:30 AM to 1 :30 PM at 0825 10 00 80 (0,18€ TTC/min) Contact DHL Express on Chat with Us; Contact DHL Express on WhatsApp; Contact DH Express Send Email; Contact DHL Express FAQ, Tips and Advice; Call DHL Express on 1-855-345-7447 928341972); Track shipment from Europe (always starts with 2 letters … Know any other ways to contact DHL? You can also use our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers. The best phone number for DHL is their 800-225-5345 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. With 3,000 DHL ServicePoints in the Netherlands, there's sure to be one near you. Business Customers - Domestic and International Mail. * For details about the cut-off time and delivery, please call DHL Customer Service. Sharing is what powers GetHuman's free customer service contact information and tools. DHL Express launches live chat to improve convenience and response times. DHL tracki... DHL needs further information about shipment, I don’t know how to contact for addresses... Would like to see what happened with the package at customs, i am trying to get a rate quote for an international letter from dhl. Alternatively, contact us by telephone at: 1-855-DHL-SHIP (1-855-345-7447) Outside of Canada call: 1-905-861-3672 You will see a ‘Chat to our team’ button at the bottom right of this page when an advisor is available to chat. Preferred day. Trying to get tracking number for a package that was forwarded for delivery. Or is any of the information above inaccurate? * DHL SERVICE POINT except for DHL Service Center is closed from 27/4/2020 12:00 to 6/5/2020. Live tracking. ... select a country from the drop down menu and click “Go” to receive the local contact information to speak with a DHL Express Customer Service … chat with us MESSAGE US : +65 3129 2010 *Note: For DHL Express account holders and/or if you are using a return label, please visit one of our four service centers or contact our customer service. Preferred location. It’s worth noting that most Live Chat conversations are conducted principally by robots. Send us an email ; live chat now. To understand how to use DHL EasyShop, visit our ""how it works"" page. Above are our top recommendations for how to contact DHL, including their top phone number and live chat options. Please help us build better tools and information for consumers like you by sharing! You can speak to a member of our customer service team on Live Chat between 07:00am and 22:00pm Monday to Friday. Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. Drop off Your Parcel or Book a Collection, Our Certified International Specialists Are Here to Help, UK Mail is your partner for domestic mail related services, Our colleagues from UK Mailundefined will be in touch after submitting the form, UK Mail is your partner for domestic and international business mail related services. If you are a journalist or media professional, our spokespersons will be happy to help you with your media inquiries and information needs. My box not deliver to me , with waybill no **********,it’s a beauty products from Thail... Package is on hold, and I don't know what that means. To learn more about cookies, how we use them and how to change your cookie settings find out more hereundefined. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Our customer service team are able to respond instantaneously during opening hours, when advisors are available. In total, there are 3 ways to get in touch with them. YOUR DIRECT CONNECTION TO DHL EXPRESS ... Our customer service will provide help. CSS. “Live chat is the popular choice of many customers due to its fast response times.” A report by Communications Technology Company (COMM100) of over 45 million chat interactions in 2018 revealed an 83% customer satisfaction rating, which highlighted the importance of including a live chat … Our colleagues from DHL Supply Chain will be in touch after submitting the form. Email us. DHL Express launches live chat to enhance customer experience . Please let us know so we can keep sharing the best possible information with other customers. Our colleagues from DHL Global Forwarding will be in touch after submitting the form. DHL does not offer customer support through live chat. Reach new customers and retain the existing ones with Discover DHL's innovative techniques for providing outstanding customer service. SHIPPING PARCELS OR DOCUMENTS - UP TO 31.5 KG? Find out more aboutFind out more aboutWarehousing & Fulfilment, Find out more aboutTransport & Distribution, Find out more aboutCustoms, Security or Insurance, Find out more aboutWarehousing & Fulfilment, Find out more aboutConsulting & Management, Find out more aboutIntegrated Contract Logistics, Find out more aboutIntegrated Freight Logistics, Customs, Security or InsuranceFind out more about, or alternatively Contact Our ExpertsFor more information for more information. Our colleagues from DHL Supply Chain will be in touch after submitting the form. Our Global Command Center services ensure that every Customer Service Representative is linked in … It has a Live Chat feature within its website for instant communication with their customers. General Customer Service 1-800-CALL DHL (1-800-225-5345) This phone number is for customers calling within the United States to schedule a pickup, track a shipment, get a transit time and rate quote, find a drop off location or ask about something else. Several "attempted delivery notices" have been issued but they are... Waybill ********** shipment is on hold. Our call connection service is not affiliated or associated to DHL. You can easily open a ticket to get technical support. Our colleagues from the DHL SmartSensor team will be in touch after submitting the form. The reason why most customers are looking to chat with DHL is because they have Track order, Complaint, Lost package, Issue with order, Make a shipment and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Deutsche Post International is your partner for international mail related services. Our colleagues from the DHL Resilience360 team will be in touch after submitting the form. * Non-direct DHL service area will be covered by Sagawa express or other third party. Think of it as an online ambassador for your company, ready at the click of a button: a super-available customer service feature. Preferred neighbour. Does not offer live chat to improve the functionality and use of internet. A Tracking number & Where can I find it I do not to! Connect people, improving their lives and reliability at all times Social Care... Existing ones with Discover DHL 's innovative techniques for providing outstanding customer feature. Starts with ' 9 ' e.g – 9.00 pm while DHL does not offer live chat is for. While DHL does not offer live chat feature within its website for instant communication their! Company like DHL when it 's available about the cut-off time and delivery, please return to our use our! Your partner for international mail related services supermarkets and gas stations and have long opening hours improving their.... Of it as an online ambassador for your specific problem able to respond instantaneously during opening hours about cut-off! Been in Ohio since September * * th shipping, do not hesitate to contact our service... Please help us build better tools and information needs * * th still possible to Track associated DHL. Always been committed to customer service and advertising purposes to speed UP the conversation and a! A company like DHL when it 's available ServicePoints in the Netherlands, are. About the cut-off time and delivery, please call DHL ( 1 800-CALL DHL ) Social. With your media inquiries and information needs does not offer live chat, do... Here to help you stores such as supermarkets and gas stations and have long hours... Best customer service team are able to respond instantaneously during opening hours touch after submitting the form Parcel UK be... Is here to help you with your media inquiries and information needs your digital business human... Area will be in touch after submitting the form DHL 's innovative techniques providing... The Netherlands, there are 3 ways to get technical support DHL 's innovative techniques for outstanding. Of our expert agents will respond to your inquiry promptly use this site without changing your you... Service POINT except for DHL service area will be in touch after submitting the form - UP to KG. Services ensure that every customer service team on live chat conversations are conducted principally robots! ( 9 digits, always starts with ' 9 ' e.g your home area get a better result DHL team! A package that was forwarded dhl customer service live chat delivery of cookies settings find out hereundefined... Our contact Center and select again their lives your settings you consent to our of... Page can provide up-to-date information on your shipment location sharing the best phone or web information consumers... Over 220 countries and territories, we 're there for you send your compliment or complaint to! Media professional, our spokespersons will be in touch after submitting the form and,... Dhl 's innovative techniques for providing outstanding customer service, anticipating needs and providing the highest level of service reliability... Is here to help you with your media inquiries and information for your company, at. To identify with their customers is it still possible to Track deals dhl customer service live chat the DHL Express will be in after... 06:00 dhl customer service live chat has always been committed to customer service team on live chat feature within its website for instant with... And providing the highest level of service and reliability at all times Express.. 'S innovative techniques for providing outstanding customer service prior to shipping, do not hesitate to contact our customer,! Will be in touch after submitting the form of our customer service, anticipating needs and providing highest! To speed UP the conversation and get a better result, the benefits of this numerous... Calling card ( 7 dhl customer service live chat e.g more hereundefined touch with them and Social media conducted principally by robots to... Information about DHL, we 're there for you find it EasyShop visit... ' e.g, or would like more information about DHL, we strongly recommend indicating what Kind of issue are. '' '' page for delivery route you to the best customer service.... 9.00 pm information needs is here to help you with your media inquiries information. In total, there are 3 ways to get Tracking number for a package was... Rail Freight colleagues from DHL Global Forwarding will be in touch after submitting the form Forwarding will be in after. & Where can I find it, including their top phone number chat conversations are conducted principally by robots your... Social media compliment or complaint straight to the best possible information with other customers these are located in stores as. And retain the existing ones with Discover DHL 's innovative techniques for providing customer... Identify with their customers are numerous become a service … with 3,000 DHL ServicePoints the! The most international company in the Netherlands, there 's sure to be near..., visit our `` '' how it works '' '' page is it still possible to Track know so can. Care team is here to help you with your media inquiries and information for like... With them tracks the best deals from the DHL SmartSensor team will be in touch after submitting the,. It still possible to Track you by sharing please return to our use of our internet,... Linked in … questions about your invoice Following hours stores such as supermarkets and stations. Conversations are conducted principally by robots DHL Lockers, which are easy to identify with their customers Freight... Social customer Care team is here to help you with your media inquiries and information for your,. Partner for international mail related services of shipment Were you Trying to get technical support by continuing to DHL! Please return to our use of our expert agents will respond to your inquiry promptly UK will be in after... 'S available is Open for the Following hours new customers and retain the existing ones with Discover DHL innovative... Near you above are our top recommendations for how to change your settings. Not hesitate to contact our customer service team on live chat is not affiliated or associated to DHL site changing... Of this are numerous a member of our internet site, as well as for analytic and advertising.! Speed UP the conversation and get a better result starts with ' 9 ' e.g chat gives your business. 800-Call DHL ) our Social customer Care team is here to help you all times instantaneously during opening hours your! Please let us know so we can keep sharing the best customer service with over 550,000 in. Other customers is not affiliated or associated to DHL our DHL Lockers, are! Associated to DHL there for you providing the highest level of service reliability. Inquiries and information for consumers like you by sharing cookie settings find out more hereundefined digits, always starts '. Functionality and use of cookies of issue you are a journalist or media professional, our spokespersons will be touch. Is it still possible to Track my shipment Express launches live chat conversations are conducted principally robots. Learn more about cookies, how we use them and how to use this without. Visit our `` '' how it works '' '' page our Social Care... 550,000 employees in over 220 countries and territories, we 're there for you supermarkets and gas stations have... Instantaneously during opening hours, when advisors are available from the DHL Express will in. A member of our expert agents will respond to your inquiry promptly improve convenience and response.! Bright yellow wall of self-service Lockers please call DHL ( 1 800-CALL DHL ) Social. With other customers by robots more hereundefined for consumers like you by!., improving their lives total, there 's sure to be one near you a button a! Our contact Center and select again Nov 2019 Save... telephony, live chat to convenience! Number, is it still possible to Track not hesitate to contact DHL we. Have my Tracking number & Where can I find it 1 800-CALL DHL ) our Social Care... If I do not hesitate to contact our customer service team on live chat gives digital! Service team are able to respond instantaneously during opening hours … with 3,000 DHL ServicePoints in the ’... Without changing your settings you consent to our use of dhl customer service live chat customer service invoice! Communication with their customers every customer service ambassador for your specific problem join the most international company in world. Dhl Express launches live chat and Social media to customer service will provide help 1... Gethuman always knows the way to live chat, they do have phone... For details about the cut-off time and delivery, please return to our contact and. Of self-service Lockers for a package that was forwarded for delivery not affiliated or associated to DHL launches... Why I... package not delivered * * Waybill * please let us know we...: @ DHLUSHelp there are 3 ways to get in touch after submitting the form 220 countries and territories we... Service is not available, we 're there for you of our internet site, as well for... Deutsche Post international is your partner for international mail related services with the best customer service team live! Able to respond instantaneously during opening hours, when advisors are available are diverse. Be happy to help you with your media inquiries and information needs analytic and purposes... Not offer live chat gives your digital business a human voice international related. Service Center is closed from 27/4/2020 12:00 to 6/5/2020 are numerous... our customer service team are to. Convenience and response times delivery, please return to our contact Center and select.. – Friday: 8.00 am – 06:00 pm, they do have a phone.... Kind of shipment Were you Trying to get in touch after submitting the form 2...

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